Know Before You Go


Parking

On-street parking is free in downtown Anchorage after 6pm.

Paid parking is available at:

Access services

Patrons who require special assistance, sign language interpretation, or other services are encouraged to make arrangements at least three weeks before the performance by contacting the CenterTix box office at (907) 263-2787 or access@centertix.com. Infrared headsets are available for use in all theatres. A deposit or identification is required.

Military discounts

Discounted tickets for active duty military and veterans with base access are available on JBER at Information Tickets and Travel (aka ITT), located inside the Arctic Oasis, Bldg #9497, (907) 753-2378. Subject to availability.

Lost tickets

If you are an Anchorage Concert Association subscriber and your tickets are lost, they can be replaced at no cost by calling the Anchorage Concert Association office at 272-1471. If you arrive at an event without tickets, CenterTix will replace them, but they may charge a $1 per ticket replacement fee.

Safety Procedures

Attendees must provide either proof of vaccination against COVID-19 completed at least two weeks prior to the event, or proof of a negative test result within 72 hours of the show. Proof of vaccination must be in the form of a vaccine card or a photo of a vaccine card and a matching photo ID.  

In addition, masks are currently required for all guests, regardless of vaccination status or test result, in accordance with CDC and state guidelines for indoor gatherings in areas with Substantial or High community transmission. Currently, transmission levels in Anchorage are High according to both the Centers for Disease Control and Prevention and  Alaska’s Department of Health and Social Services.  If you do not have a mask Alaska Center for the Performing Arts will have masks available at the door. 

Refunds

Recognizing flexibility is key in our guests’ return to the theater, we will allow refunds on tickets and exchanges up to 72 hours prior to a show. Our guests may feel confident purchasing tickets in advance knowing this exchange or refund policy is in effect if they cannot attend the date and time originally purchased. Ticket exchanges and refunds will only be considered when the original tickets are purchased through CenterTix. If tickets were not purchased through CenterTix, guests will need to contact their point of purchase to inquire about the exchange and/or refund policies of their point of purchase.

  1. For ticket holders who are not willing or able to meet the Covid-19 safety measures, refunds are available up to 72 hours before the advertised time of the curtain of the show.

  2. The deadline to request a refund or exchange due to illness or close contact is up until the advertised time of the curtain of the show. Any requests received after this deadline are not eligible under the terms of this policy.

  3. All refund or exchange requests must be submitted through CenterTix.

  4. The guest making the request must be the original purchaser of record and will need to validate ownership of the original purchase (i.e. name, order number, e-mail address, method of payment, etc.) when submitting the request.

Seating Charts


 

Frequently Asked Questions

What is the Anchorage Concert Association?
Anchorage Concert Association is the largest presenter of arts and entertainment in Alaska. As a 501(c)(3) nonprofit organization, our mission is to inspire and enhance community through the performing arts. More about us.

Where are performances held?
Anchorage Concert Association mainstage performances are presented at the Alaska Center for the Performing Arts (PAC) located at 621 West 6th Avenue in downtown Anchorage. We also present community events around Anchorage. Sign up for emails to get the latest news and events right in your inbox.

How do I buy tickets?
Anchorage Concert Association and the CenterTix box office (907-263-2787) are the only official sources of Anchorage Concert Association tickets. You can find tickets for all Anchorage Concert Association shows at anchorageconcerts.org and centertix.com. Don't be scammed! Beware of ticket resellers online. Learn how to protect yourself.

What is a subscription?
A subscription is a great way to save money and get access to the best seats by purchasing any three or more shows at once through Anchorage Concert Association. Subscribers also get first access to next season's shows, flexible ticket exchanges during the season, and more. Subscriptions will return in the 22/23 season.

How can I get more information about the artists?
Check out show pages for further artist information, videos, music, and more. You can also join pre-show talks prior to many shows. This free discussion is held inside the theatre with topics ranging from background on the artist to history of the art form.

Should my child come to the show?
We recommend that parents research each artist and show to determine if it's right for their family. We do request that out of courtesy for others, attendees refrain from bringing babes-in-arms to the theatre. Everyone entering the concert hall must have a ticket, regardless of age. Anyone who disrupts a performance may be asked to leave the theatre. Tips for bringing kids to the theatre.

What should I wear?
"Wear your joy," as our friends at the Portland Opera say. Denim and flannel, silk and diamonds—you will find both, and everything in between, at an Anchorage Concert Association event. Wear whatever makes you comfortable. There is no dress code, but please avoid strong scents that may bother fellow attendees. There is a coat check available in the lobby October-April.

What if I need special help?
Patrons who need special assistance, sign language interpretation, or other services are encouraged to make arrangements at least three weeks before the performance by contacting CenterTix at (907) 263-2787 or access@centertix.com. Infrared headsets are available for use in all theatres. A deposit or identification is required.

Do you need volunteers at shows?
Anchorage Concert Association is always looking for volunteers! These volunteers meet artists at the airport, provide backstage hospitality, greet students at school events, hang posters around town, run the annual Nutcracker store, and much more. Benefits include having your name listed in show programs, invitations to special events, and earning tickets to select shows after accruing a certain number of volunteer hours. Learn more & sign up

Who are the ushers?
Ushers are members of a volunteer program coordinated by the PAC. If you have questions or comments about “Ushering in the Arts” or are interested in becoming an usher, please call the PAC at 907-263-2921.

What if I arrive late?
Latecomers are invited to watch the performance on video monitors until an appropriate break in the performance. Late seating times are determined by the artists in an effort to cause as little disturbance to the performance as possible for both the artist and audience members. Please check the time on your tickets to ensure you arrive promptly.

Can I text or take a photo during the show?
Photographic or recording devices are not permitted at most shows. Flash cameras and bright screens are both inconsiderate to other attendees and sometimes dangerous to the artists. Please silence all devices and put them away during the performance. Additionally, please save any texts or social media updates until intermission or after the performance.

Donate: By donating your tickets to Anchorage Concert Association, you make a seat available to those who might otherwise miss a performance. We cannot issue cash refunds for unused tickets, but we will gladly offer you a tax receipt for your in-kind contribution. To donate your tickets, please mail or deliver them to the CenterTix Box Office 24 hours prior to the performance date printed on your ticket. If you are unable to mail or deliver your donated tickets, call the CenterTix Box Office at (907) 263-2787.

How do I get invited to a house concert or other special events?
Anchorage Concert Association offers a range of benefits and acknowledgments to donors at various contribution levels. At the $500 and above donation level, supporters are invited to private house concerts and special events throughout the season.

Alaska Center for the Performing Arts (PAC) venue contact information
621 W 6th Ave, Anchorage, AK 99501
PAC general phone number: (907) 263-2900
PAC emergency phone number: (907) 263-2916
PAC access services phone number: (907) 263-2787 (Voice), access@centertix.com

CenterTix Box Office
For all ticketed events at the Alaska Center for the Performing Arts and many other arts events in the community, visit the CenterTix Box Office in person, online or via phone. You can contact the box office directly for day-of-show concerns, to purchase additional tickets, to exchange (when permitted) or donate tickets, and for general information.
CenterTix is onsite at the PAC (6th Avenue entrance) at 621 W 6th Ave (between E and G)
CenterTix box office: (907) 263-ARTS (in Anchorage), 1 877-ARTS-TIX (outside Anchorage)

Anchorage Concert Association contact information


Anchorage Concert Association and CenterTix box office are the only authorized sellers of tickets to Anchorage Concert Association shows.