Ticket Exchange Policy
The Anchorage Concert Association's exchange privileges are the most generous in town. Subscribers may exchange tickets within an event (e.g. exchange one performance of "Cabaret" for another) up to 24 hours before a scheduled performance, for free.
ACA subscribers may also exchange tickets from one ACA event to another. When exchanging into a higher-priced event, subscribers will be charged the difference in the price of the ticket. When exchanging into a lower-priced event, no refunds are available. All exchanges are made at the CenterTix box office in the Alaska Center for the Performing Arts.
If you are unable to take your tickets to the box office, fax exchanges are available by calling the box office at 263-2787 or filling out the online ticket exchange form from CenterTix.
EXCEPTION: Tickets to The Book of Mormon may not be exchanged for another show. Subscribers may exchange to another performance of The Book of Mormon before single tickets go on sale to the public. Deadline for subscribers to exchange to another performance of The Book of Mormon is 5 p.m. Wednesday, July 11, 2018.
Donate your Tickets
If you are unable to use your tickets, you can donate them back - up until curtain time of the performance. By donating your tickets back to Anchorage Concert Association, you make a seat available to someone who might otherwise miss a performance. This is an in-kind donation and we will send you a tax receipt for your contribution.
Ticket holders can donate their tickets by calling CenterTix at 263-2787. They can also be delivered to the box office in person or by mail. The address is 621 W. Sixth Avenue, Anchorage AK 99501.
If you are a subscriber and your tickets are lost, they can be replaced at no cost by calling the ACA office at 272-1471. If you arrive at an event without tickets, CenterTix will replace them, but they may charge a $1 per ticket replacement fee.
Season subscribers have the advantage of buying additional ACA events at a discount at the CenterTix Box Office in the Alaska Center for the Performing Arts. Just tell the ticket seller you are an ACA subscriber.
The Seventh Avenue Garage, entered from G Street, will be available during events. Patrons pay $5 when entering the garage. Parking is also available in the Sixth Avenue Garage entering from H Street and the JC Penney garage for $1.00 an hour. A credit card payment is required upon exit.
For specific details on Access Services offered at the Alaska Center for the Performing Arts, please contact Julie Millington at (907) 263-2919, TTY (907) 263-2903. Patrons requiring sign language interpretation must make special arrangements at least three weeks before the performance by calling Cindy Hamilton at the numbers above.
Discounted tickets for active duty military and veterans with base access are available on JBER at Information Tickets and Travel (aka ITT), located inside the Arctic Oasis, Bldg #9497, 907-753-2378.
Official Full Season Refund Rules
AGREEMENT TO OFFICIAL FULL SEASON FUN REFUND RULES
By participating, Entrants agree to abide by and be bound by these Official Full Season Refund Rules (“Rules”) and the Terms and Conditions (“Terms”) set forth below, which are final and binding in all matters relating to the Full Season Refund. Winning a prize is contingent upon fulfilling all requirements set forth herein. Anchorage Concert Association (“Sponsor”) reserves the right to interpret and apply these Rules and Terms in its sole discretion, and to modify or terminate the Full Season Refund at any time.
NO PURCHASE IS NECESSARY; A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING.
TERMS AND CONDITIONS
Who May Enter
The Full Season Refund is open only to legal residents of
Full Season Refund Entry Period
The Period starts May 3, 2018, at 9:00 a.m. Alaska Time (AKDT) and ends June 29, 2017 at 11:59 p.m. AKDT. Sponsor controls the official time-keeping device for the Period.
All Anchorage Concert Association subscribers who order during the Full Season Refund Entry Period are automatically entered.
To enter without ordering a subscription, mail a letter to the Anchorage Concert Association with Entrant’s name, email address, phone number, and a message of intent to enter at 430 W. 7th Ave Ste. 200 Anchorage, AK 99501 to arrive no later than 10:00 a.m. AKDT on June 29, 2017.
The Sponsor is not responsible for late, misdirected, or delayed entries. No mechanical reproductions or facsimiles of entries allowed. All entries become the exclusive property of Sponsor and will not be acknowledged or returned.
One (1) grand-prize winner will receive an Anchorage Concert Association 3-Show Pick-a-Pack subscription. A Winner who has already purchased a subscription will receive a refund of shows purchased. A Winner who has not purchased a subscription can choose two (2) tickets to three (3) shows of their choice. The following shows are excluded: The Book of Mormon and any Perseverance Theatre performances. Approximate Retail Value varies.
Four (4) second-prize winners will each receive two (2) tickets to an additional performance, selected by Anchorage Concert Association. Approximate Retail Value varies.
Drawing and Notification
Prize winner will be selected in a random drawing from among all Entries received during the Full Season Refund period. The drawing will be held on or around 10:00 a.m. AKDT on July 3 by the Sponsor or a party acting on its behalf, whose decisions are final and binding in all matters relating to the Full Season Refund. Winner will be notified by direct message via email or phone and must respond within forty-eight (48) hours of such notification or the prize will be forfeited. No liability is assumed for any Winner notification that is lost, intercepted or not received by a potential Winner for any reason.
Odds of winning the drawing will depend on the total number of eligible Entries received during the Full Season Refund period.
No prize transfer, assignment, or substitution by Winner permitted.
OTHER TERMS AND CONDITIONS
Each Winner acknowledges and agrees that the Winner’s names, voices, and likenesses, may be published by Sponsor and its designees, licensees, or affiliates, which will not be required to pay any additional consideration or seek any additional approval from Winner or guest in connection with such use.
Winner is responsible for all other expenses incidental to Winner’s attendance of Full Season Refund events, including but not limited to meals, lodging, gratuities, optional event purchases, and additional performance purchases. If winner and/or guest are unable to attend any or all of the Full Season Refund events, the unused portion of the prize will be forfeited and Sponsor is not obligated to provide any compensation or substitute prize.
RELEASE AND LIMITATIONS OF LIABILITY
By participating in the Full Season Refund, Entrants agree to release and hold harmless the Sponsor, its respective officers, directors, employees, agents, affiliates, presenters, sales representatives, advertising and promotional agencies from any causes of action arising out of participation in the Full Season Refund or receipt or use of any Prize, including, but not limited to: (a) any technical errors that may prevent an Entrant from submitting an entry; (b) unauthorized human intervention; (c) printing errors; (d) lost, late, postage-due, misdirected, or undeliverable mail; (e) errors, technical or otherwise, in the administration of the Full Season Refund or the processing of entries; or (f) injury, death, or damages (including punitive, consequential, direct or indirect) to persons or property. Released Parties assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, entries.
Winner’s name will be available upon request. Send an email RE: “Full Season Refund Winner” to firstname.lastname@example.org.
Except where prohibited, you agree that any and all disputes, claims and causes of action arising out of, or connected with, the Full Season Refund or any Prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in the State of Alaska. All issues and questions concerning the construction, validity, interpretation and enforceability of these Rules, your rights and obligations, or the rights and obligations of Sponsor in connection with the Full Season Refund, shall be governed by, and construed in accordance with the laws of the State of Alaska without giving effect to any choice of law or conflict of law rules (whether of the State of Alaska or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Alaska.