Frequently Asked Questions

Where are performances held?
All Anchorage Concert Association mainstage performances are presented at the Alaska Center for the Performing Arts (PAC) located at 621 West 6th Avenue (between 5th & 6th Avenues and F & G Streets in downtown Anchorage).

Where can I park?
On-street parking is free in downtown Anchorage after 6pm.

Paid parking is available at:

How can I get more information about the artists?
Join us for the pre-concert talks prior to many of our concerts. This free discussion is held inside the theatre with topics ranging from background on the artist to history of the art form. Check out show pages for further artist information, videos, music, and more.

What should I wear?
Denim and flannel, silk and diamonds—you will find both, and everything in between, at an Anchorage Concert Association event. Wear whatever makes you comfortable. There is no dress code for attendees, but please avoid strong scents that may bother fellow concert-goers. There is a coat check available in the lobby.

What if I need special help?
Patrons who require special assistance, sign language interpretation, or other services are encouraged to make arrangements at least three weeks before the performance by calling (907) 263-2787 (TTY: 263-2717). Infrared headsets are available for use in all theatres. A deposit or identification is required.

Who are the ushers?
Your ushers are members of a volunteer program that has served Anchorage patrons since 1984. If you have questions or comments about “Ushering in the Arts” or are interested in being a volunteer, please call the PAC at (907) 263-2920.

Should my child come to the show?
Performances presented by Anchorage Concert Association are usually suitable for children age six and older. However, it is up to each parent to research and determine if the content is appropriate for their child. We do request that out of courtesy for others, concert-goers refrain from bringing babes-in-arms to the theater. Everyone entering the concert hall must have a ticket, regardless of age. If a child disrupts a performance, you may be asked to leave the concert hall.

What if I arrive late?
Latecomers are invited to watch the performance on video monitors until an appropriate break in the performance. Late seating times are determined by the artists in an effort to cause as little disturbance to the performance as possible for both the artist and audience members. To ensure your promptness, please check the start time on your tickets.

Can I text or take a photo during the show?
Photographic or recording devices are not permitted in the theater for most shows. Flash cameras are both inconsiderate and sometimes dangerous to the artists. Please turn all cell phones to the silent mode and refrain from using Bluetooth headsets and texting during the performance. Additionally, please save your social media updates until intermission or after the performance.

What if I can’t make it to a show?
Exchange: Anchorage Concert Association subscribers can exchange tickets up to 24 hours before the scheduled performance. You can exchange for another performance of the same show or another show in the 2018/2019 season, Tickets can be exchanged at the CenterTix box office starting August 6, 2018. Call the CenterTix Box Office at (907) 263-2787 for more information on ticket exchanges.
Exception: Tickets to The Book of Mormon may not be exchanged for another show. Subscribers may exchange to another performance of The Book of Mormon before tickets go on sale to the general public. Deadline to exchange to another performance of The Book of Mormon is 5 p.m. Wednesday, July 11, 2018.

Donate: By donating your tickets to Anchorage Concert Association, you make a seat available to those who might otherwise miss a performance. We cannot issue cash refunds for unused tickets, but we will gladly offer you a tax receipt for your in-kind contribution. To donate your tickets, please mail or deliver them to the CenterTix Box Office 24 hours prior to the performance date printed on your ticket. If you are unable to mail or deliver your donated tickets, call the CenterTix Box Office at (907) 263-2787.

Alaska Center for the Performing Arts (ACPA) contact information

CenterTix Box Office
Mon-Fri 9am–5pm // Sat 12–5pm
621 W 6th Ave, Anchorage, AK 99501
(907) 263-ARTS (in Anchorage)
1 877-ARTS-TIX (outside Anchorage)
Contact the box office for day-of-show concerns, to purchase additional tickets, to exchange or donate tickets, and for general information.

ACPA Emergency Number
(907) 263-2965

ACPA Access Services
(907) 263-2787 (Voice)
(907) 263-2717 (TTY)
Contact Access Services for tickets and show information.